Melanie Hardy
Ross & Turner Travel Associates
Paradise Point, QLD
Travel Advisor
Specialties
Business Travel
Family Holiday
Island & Beach
Ocean Cruise
River Cruise
1 more+
1 more+
Melanie relishes using her skills as a great problem solver for both corporate and leisure travel clients alike. With her extensive knowledge of travel routing and on the ground destination experience, Melanie makes travelling on even the most difficult of itineraries easy.
She provides an end to end travel solution that makes your travel plans a breeze with her efficient and professional service.
Her long time clients describe her organisational skills as second to none and her commitment to the finer details is exceptional. Her clients will often come up with a rough idea of what they would like to do and then she will go above and beyond. They always find that her recommendations of locations to visit whilst in a destination are also fantastic.
Melanie has visited more than 30 countries and says Germany would have to be one of her favourite places. “I just have so many great memories of living here,” she says. “I remember moving into a little apartment and waking up to snow falling outside and a deer running past – it was one of those moments.”
If you’re in Germany around Christmas time, Melanie says you must experience the Christmas markets. “It’s a great chance to try some local authentic food, in a really beautiful setting. Enjoy a Kransky, beer, and pretzel for me!”
This enthusiastic Travel Manager is also a huge fan of Disneyland and loves helping families make the most of a visit to this iconic theme park.“I have visited most of the Disneylands in the world – some more than once," says Melanie. "I am a member on the Disney website which really benefits my clients. I can use it to plan and book special restaurants within Disneyland. Many people don't realise you can do this, and unfortunately, it means they miss out on the chance to experience some really magical places!"
If Melanie had to share one Disneyland tip with everyone she says it would be to visit the Jazz Kitchen in Downtown Disney at Anaheim’s Disneyland. "There is live music every night and delicious Louisiana-style food," she says. "Sit and enjoy the amazing atmosphere – order the gumbo!"
So whether you’re seeking an enchanted escape or a European adventure, Melanie will help you discover one of ‘the happiest places earth’.
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EXPERIENCE
21 Years
COUNTRIES VISITED
19 Countries
Get to know me
What is the most amazing experience you have created for a client?
I had a family of five go to Whistler for a white Christmas in 2022. As they were there for Christmas Day, I surprised them and organised a fresh Christmas tree to be put up in their room all decorated for their arrival. They could not believe it!
What is your number one travel tip?
Plan for flexibility. No matter how much you prepare and anticipate, there will always be unexpected twists. While it’s essential to have a solid plan, leaving room for spontaneity allows you to make the most of those magical moments and unexpected opportunities that come your way.
What are your favourite destinations and why?
Mexico's Los Cabos is one of my favourite destinations as the resorts and people are just spectacular. The farm-to-plate experiences are amazing and the freshness of the food was delicious. I felt totally relaxed at the many day spas in the beautiful resorts.
How do you go above and beyond for your clients?
When you treat a client's holiday like it’s your own, that level of care and attention to detail really shows. It’s clear you go above and beyond to ensure everything is perfect, from the planning phase all the way through to post-trip follow-ups.
Melanie's Speciality Destinations
A World of Experience
Melanie's client testimonial
This was my first booking with Melanie and it will not be my last! We planned a trip to Disney World and her knowledge was out of this world. She gave me information that I could never get from the internet. From restaurants to book to the fast passes we should grab on arrival. We also enjoyed a cruise that she had gone on the previous year, so she provided us with recommendations for places to eat, shows to see and tours to do. I would highly recommend Melanie to any of my friends and family.
– Mel Wood



OUR OFFICE
Ross & Turner Travel Associates
Welcome to Ross & Turner Travel Associates, located in picturesque Paradise Point on the Gold Coast. We're passionate about designing exclusive journeys that bring your ultimate travel wish list to life - topped with our signature luxury touches that you won't find anywhere else. We look forward to crafting your bespoke journey with you soon.
MEET THE TEAM
Ross & Turner Travel Associates
Cruise Specialist
Rachael Heelan
Ross & Turner Travel Associates
Paradise Point, QLD
Specialties
All-Inclusive Holiday
+15
+15
Cruise Specialist
Tammie Pask
Ross & Turner Travel Associates
Paradise Point, QLD
Specialties
All-Inclusive Holiday
Cruise
+7
+7