Travel with confidence
There’s nothing like travel to feed the soul and broaden your horizons, and you may like to consider how you can protect the memories you’re yet to make.
Travel Associates Travel Insurance Powered by Europ Assistance offers two plans for our customers.
For over 60 years, our partner Europ Assistance has been committed to supporting travellers on their adventures globally, offering exceptional care and assistance with access to a global network of more than 3,500 providers.
With a presence in more than 200 countries and territories, 400 dedicated medical teams spanning the globe and a dedicated presence in Australia, the Europ Assistance team is ready to help.
Enjoy your time away with the added protection of travel insurance, featuring these key benefits and more:
- 24/7 Emergency Medical Assistance
- Overseas Medical
- Trip Cancellation
- Luggage
- Cover for pre-existing medical conditions – list of 41 automatically covered condi-tions, and ability to apply to cover more.
- Rental vehicle insurance excess
- Sports & Activities – Embrace the thrill of new experiences with cover offered for a vast array of adventurous pursuits.
- Plus personal liability, pet care, loss of income and more!
Our Travel Associates Travel Insurance also offers a number of additional coverage options to enhance your travel insurance cover, including:
- Cruise Cover – Cruise into calm waters knowing cover is available if you encounter rough seas.
- Excess – Reduce or remove your policy excess so you're out of pocket for less on paid claims.
- Online and phone screenings for your medical conditions – Medical screening options available for coverage outside of our automatically covered conditions.
- Winter Sports – Getting caught out on the slopes without coverage may put a freeze on the rest of your plans.
- Valuables – Increase your luggage item limit for those higher value items you can’t travel without.
Europ Assistance Travel Insurance
To purchase Travel Associates Travel Insurance ask your Travel Associates advisor in store.
This insurance is underwritten by the insurer Mitsui Sumitomo insurance Company Limited (MSI), ABN 49 000 525 637, AFSL 240816. Europ Assistance Australia Pty Ltd (EAA) ABN 71140219594, AFSL 552106 holds a binding authority from the insurer, MSI to issue contracts of insurance and to deal with or settle claims on MSI's behalf and as MSI's agent. Flight Centre Travel Group Limited, ACN 003 377 188, AR no 228097 is an Authorised Representative appointed by EAA to distribute and administer this insurance Product. Any recommendations made about the insurance is general advice only and doesn’t take account of your particular needs and circumstances.
You must read the Combined Financial Services Guide and Product Disclosure Statement and Target Market Determination before you decide to buy the travel insurance product you are considering purchasing to ensure that it meets your needs and financial situation. The Combined Financial Services Guide and Product Disclosure Statement also contains information about the conditions, limits and exclusions that apply to the insurance, the Cooling Off Period, and how you can access EAA’s policies, as well as EA’s privacy policy and complaints handling procedures.
Click here for more information about the General Insurance Code of Practice, or Code Governance committee.
Important message if your travel insurance policy was issued before 15 November 2024
If your policy was issued by Cover-More Travel Insurance on or before 14 November 2024 (your policy number starts with a 7 and contains 12 digits) please click here.
You can access the Combined Financial Services Guide and Product Disclosure Statement (Combined FSG and PDS) for full terms, conditions, inclusions and exclusions and the Target Market Determination (TMD). This page also provides you with up to date information on Travel alerts, your best contacts for Emergency Assistance and all you need to know if you want to lodge a claim or seek information regarding your policy.