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13 70 71
Our advisors are available during our office opening hours.1300 135 177
from within Australia.+61 7 3011 7825
from outside Australia.How can we help?
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Meet our Advisors
Our Travel Associates advisors are true travel experts, specialising in planning one of a kind luxury holidays for their clients.
Find your nearest office
With offices around the country, there’s a Travel Associates advisor ready and waiting near you.
FAQs
Who are Travel Associates?
Travel Associates is Australia and New Zealand’s leading luxury travel agency, with a network of over 300+ travel advisors and 60+ office locations. Our Travel Associates advisors are true luxury travel experts, specialising in planning one of a kind luxury holidays for their clients.
What is your purple ribbon service?
Our signature Purple Ribbon service represents our commitment to exceptional travel planning. When you book with Travel Associates, you're securing the expertise of Australia and New Zealand’s most experienced travel advisors who personally manage your travel journey from beginning to end.
This concierge-style service includes:
- Personalised travel planning and expert advice.
- End-to-end journey management.
- 24/7 support during your travels.
- Handling of any unexpected changes or requirements.
Service fees apply and reflect the time, expertise, and personal attention devoted to crafting your one-of-a-kind journey.
For more information, please visit our service fees page.
What kind of trips do Travel Associates specialise in?
Our advisors specialise in designing personalised luxury holidays across all journey types. We focus on making sure the journeys are one-of-a-kind, not one size fits all, with each of our advisors bringing at least a decade of expertise in crafting luxury travel experiences. From romantic European escapes and wildlife safaris in Africa to Antarctic expeditions, multi-generational family adventures and special occasions, our advisors' expert knowledge and exclusive connections unlock access to extraordinary experiences you won't find anywhere else.
Do you offer travel insurance?
Yes, we offer comprehensive travel insurance through our trusted partner Europ Assistance, a global leader with over 60 years of experience in protecting the moments that matter. Our Travel Associates Travel Insurance includes 24/7 emergency medical assistance, trip cancellation coverage, and protection for pre-existing medical conditions, luggage, and adventure activities.
Additional coverage options are available for cruises, winter sports, and valuable items. Speak with your Travel Associates advisor to find the right insurance protection for your journey.
For more information, please visit our Travel Associates Travel Insurance page.
What happens if my travel plans change or are disrupted?
Unexpected changes can happen, and our trusted advisors are here to help. This is the benefit of booking Travel Associates! Whether it’s adjusting your itinerary, rebooking flights, or arranging accommodation, we provide 24/7 support to ensure your holiday stays on track. Our strong industry relationships mean we can act quickly to find the best solutions for you.
If you require emergency assistance, please call the below numbers:
- Call 1300 135 177 from within Australia
- Call +61 7 3011 7825 from outside Australia
Do you offer remote services, or do I have to visit an office?
Yes, our advisors can plan your one-of-a-kind holiday wherever you are. Connect with us via phone, email, or video call for our signature high-touch service, expert guidance, and luxury travel recommendations. While we love meeting clients in person at our offices, some of our advisors work entirely remotely, and all are happy to follow your preferred
communication style to ensure every detail of your holiday is perfectly tailored to you.
Find your nearest office here.